Enhancing Business Process Understanding to Support Employee’s Work

石渡 小絵1)、唐 菁1)、Pee Loo Geok1)、飯島 淳一1)

1) 東京工業大学

Abstract This study proposes that the business process understanding (BPU) supports employee's work, and suggests that to help employees to develop an in-depth BPU is good for organizations.
Keywords Business Process Understanding，Process-oriented Thinking，Communication
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